Recent posts

#81

Email and Webmail / Email Setup on the Apple iPhon...

Last post by Dynaweb - September 26, 2013, 11:45:57 AM

This page will instruct you on how to set up your HostNed domain e-mail on your Apple iPhone or iPad device.

(In the directions below, wherever it says "yourdomain.com", replace with your actual domain name.)

1.    Tap the "Settings" icon
2.    Tap "Mail, Contacts, Calendars"
3.    Tap "Add Account..."
4.    Tap "Other" (bottom option)
5.    Tap "Add Mail Account"
6.    Enter Name, address (full email user@yourdomain.com), and password.
    (iPhone will attempt to guess your settings. Allow ~1 minute for it to fail.)
7.    Choose IMAP.
    (It's the default. The option you've selected will be highlighted blue.)
8.    Under "Incoming mail server"
        Set "HostName" to mail.yourdomain.com
        Set "UserName" to user@yourdomain.com (your entire email address)
        Set "Password" to your password
9.    Under "Outgoing mail server"
        Set "HostName" to mail.yourdomain.com
        Set "UserName" to user@yourdomain.com (your entire email address)
        Set Password to your password

Setup is complete.  You are now ready to send and receive emails via your iPhone or iPad device.

["My outgoing server (SMTP) requires authentication"]

#82

Email and Webmail / Fix Error: None of the authent...

Last post by Dynaweb - August 30, 2013, 04:35:40 PM

Are you getting the error message "None of the authentication methods supported by this client are supported by your server" when using Outlook?

Users are beginning to see this message more often due to recent internet standards changing to make servers more secure by default.  If you want to get geeky and see the technical reason, you can review here and here.

Fixing this is easy.  In your Outlook Account Settings, go into MORE SETTINGS -> OUTGOING SERVER and enable
"My outgoing server (SMTP) requires authentication"

Here is a link to a page outlining this in detail for Outlook 2010.
http://www.authsmtp.com/outlook-2010/default-port.html

#83

General Hosting / Re: Server migration

Last post by Dynaweb - July 06, 2013, 10:01:53 AM

Hi,

We are communicating with you via TKT #8412.  Please refer to that.

Thanks and have a great day!

#84

General Hosting / Server migration

Last post by McGyver45 - July 05, 2013, 11:00:27 PM

When I got home from work yesterday, several of my domains were not responding.  I logged into Plesk and it looked like it was upgraded.  I opened a support ticket and got no response.  Now when I try to log into the control panel it says the account is disabled and it looks like the old Plesk.  There are errors for the security certificate for both the control panel and email.  How long will this take to fix so that my sites are up and running?  At this time, I don't even know if I have email access.  Thanks, Melanie

#85

Advertising Boards / HostNed Supported Website Desi...

Last post by Dynaweb - June 25, 2013, 05:37:35 PM

Our company Bend Internet Solutions is providing web design and re-design service for customers of HostNed.  Support is provided directly through our portal MyHostNed.

We offer all-in-one solutions that include hosting, domain name, site maintenance/management, SEO and more.

See here for more details on web design services:
http://www.bendinternet.com/internet-services/web-design/
And here for the popular all-in-one "Homesteader" package:
http://www.bendinternet.com/internet-services/web-design/homesteader/

#86

General Hosting / Re: What happened with MySQL?

Last post by Dynaweb - June 06, 2013, 12:40:45 PM

You are very welcome.  Have a great day!

#87

General Hosting / Re: What happened with MySQL?

Last post by McGyver45 - June 06, 2013, 12:25:17 PM

Thank you

#88

General Hosting / Re: What happened with MySQL?

Last post by Dynaweb - June 06, 2013, 08:32:57 AM

Hi,

We are working on this issue currently.  Please correspond through TKT #8391

#89

General Hosting / Re: What happened with MySQL?

Last post by McGyver45 - June 06, 2013, 01:02:49 AM

I received this error when trying to do a restore from the backup.

#90

General Hosting / What happened with MySQL?

Last post by McGyver45 - June 06, 2013, 12:51:52 AM

I cannot log into plesk for the main account domain.  I get the attached error message.  Something happened with MySQL.  My Joomla install is now showing "unauthorized to view this page" when I click any of the links.  I submitted a support ticket more than 36 hours ago and have not received a response.  What is happening?  Was there a recent upgrade?