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#41
Domain Names and DNS / How To Change Nameservers From...
Last post by Dynaweb - February 04, 2015, 11:35:34 AMIf you go to http://www.intodns.com/ and enter your domain name there you can see if any errors are returned. Sites like intodns.com and mxtoolbox.com are designed to be reference guides only, they are not authoritative. So even if errors show up here, if there are no problems with your domain services and functionality, there is no need to change anything. However, we have noticed that users in some markets such as Australia .com.au domains are experiencing periodic problems while using the round-robin DNS (yin.ssl1.us and yang.ssl1.us).
It appears that the .au authority is implementing changes in standards recently that effectively drops support for our round-robin style dns/nameservers system. For best results, we suggest changing the nameservers.
Here is how:
(If your domain name is registered with us, simply open a ticket requesting nameserver change and we will take care of everything for you)
=== HOW TO CHANGE NAMESERVERS FROM ROUND ROBIN TO STATIC
1) Log in to your domain name registrar. Navigate to the "Nameservers" management area. Edit the nameservers:
Remove these
YIN.SSL1.US
YANG.SSL.US
Replace with these
NS1CP3.SSL1.US
NS2CP3.SSL1.US
Save the changes.
2) Open a support ticket listing the domains you require changed and we will make the appropriate corresponding changes to namesevers on the server DNS.
You will not experience any downtime or disruption of service because we are not changing server or IP address.
It appears that the .au authority is implementing changes in standards recently that effectively drops support for our round-robin style dns/nameservers system. For best results, we suggest changing the nameservers.
Here is how:
(If your domain name is registered with us, simply open a ticket requesting nameserver change and we will take care of everything for you)
=== HOW TO CHANGE NAMESERVERS FROM ROUND ROBIN TO STATIC
1) Log in to your domain name registrar. Navigate to the "Nameservers" management area. Edit the nameservers:
Remove these
YIN.SSL1.US
YANG.SSL.US
Replace with these
NS1CP3.SSL1.US
NS2CP3.SSL1.US
Save the changes.
2) Open a support ticket listing the domains you require changed and we will make the appropriate corresponding changes to namesevers on the server DNS.
You will not experience any downtime or disruption of service because we are not changing server or IP address.
#42
Linux Hosting / Re: Is the Ticket System worki...
Last post by Dynaweb - January 10, 2015, 05:06:32 PMWe are currently working on this issue for you. Thanks for your patience.
#43
Linux Hosting / Is the Ticket System working?
Last post by Daniel - January 09, 2015, 08:26:39 PMHello,
I have raised two support tickets one this Wednesday and one this morning. Both are there and are "in progress" but there has been no reply yet.
Something is eating up my allocated disk space and I can't see what it is.
Now I'm receiving:
Disk quota exceeded
messages.
And I'm not receiving a response from the support department. What should I do?
Daniel
I have raised two support tickets one this Wednesday and one this morning. Both are there and are "in progress" but there has been no reply yet.
Something is eating up my allocated disk space and I can't see what it is.
Now I'm receiving:
Disk quota exceeded
messages.
And I'm not receiving a response from the support department. What should I do?
Daniel
#44
Email and Webmail / How To Enable SpamAssassin In ...
Last post by Dynaweb - January 06, 2015, 02:44:49 AMIf you are looking for a way to lessen the amount of unwanted SPAM messages to your inbox, SpamAssassin can be a great help.
What is SpamAssassin?
It is a sophisticated email filtering system that uses an array of techniques to detect and filter incoming SPAM from your Inbox.
Here is how to get SpamAssassin set up in your Cpanel.
1) Log in to your Cpanel
2) Navigate to EMAIL - APACHE SPAMASSASSIN
3) Click the button "ENABLE APACHE SPAMASSASSIN"
SpamAssassin is now enabled on your domain for all email boxes. All detected incoming SPAM will now be prepended in the SUBJECT line with the label "***SPAM***". This will be useful in noticing and deleting unwanted messages.
You may want these messages automatically routed out of the inbox to reduce initial clutter and eyesore. If so, give it a try by clicking the button "Enable Spam Box".
Now a new folder is created in your email accounts named "Spam" and all detected SPAM will go there automatically
No other SA configurations should be necessary.
NOTICE: As with any kind of technology that uses pattern recognition (like anti-virus), there is a small chance of false positives. There is a small chance that legitimate emails will be labeled and make it into your Spam folder, therefore we do not recommend using the Auto-Delete option. Always take a look at the Spam folder before deleting it's contents.
What is SpamAssassin?
It is a sophisticated email filtering system that uses an array of techniques to detect and filter incoming SPAM from your Inbox.
Here is how to get SpamAssassin set up in your Cpanel.
1) Log in to your Cpanel
2) Navigate to EMAIL - APACHE SPAMASSASSIN
3) Click the button "ENABLE APACHE SPAMASSASSIN"
SpamAssassin is now enabled on your domain for all email boxes. All detected incoming SPAM will now be prepended in the SUBJECT line with the label "***SPAM***". This will be useful in noticing and deleting unwanted messages.
You may want these messages automatically routed out of the inbox to reduce initial clutter and eyesore. If so, give it a try by clicking the button "Enable Spam Box".
Now a new folder is created in your email accounts named "Spam" and all detected SPAM will go there automatically
No other SA configurations should be necessary.
NOTICE: As with any kind of technology that uses pattern recognition (like anti-virus), there is a small chance of false positives. There is a small chance that legitimate emails will be labeled and make it into your Spam folder, therefore we do not recommend using the Auto-Delete option. Always take a look at the Spam folder before deleting it's contents.
#45
Frontpage / Re: Support For FrontPage on C...
Last post by Dynaweb - December 04, 2014, 05:24:11 PMJust an update to FrontPage Server Extensions. For maximum security and performance, we no longer provide or support FPSE in any way. (You still can use the software Expression Web in FTP mode)
#46
Domain Names and DNS / How To Preview A Domain Prior ...
Last post by Dynaweb - July 31, 2014, 09:33:57 PMIf you want to preview your new domain before going live by setting the nameservers, there is a pretty easy way to do this.
You need to edit your "hosts" file on your computer.
On Windows systems (7 and
the hosts file is found at
c:\windows\system32\drivers\etc\hosts
Be advised that you may need to allow viewing of hidden system files.
Edit that file in notepad (or Notepad++) AS ADMINISTRATOR.
Add the line as follows:
(Replace <server_ip_here> with the IP address of the web server, and replace <domainnamehere> with the new domain name you want to preview.
Once saved, restart the web browser and there you go!
More info and details can be found here
http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
You need to edit your "hosts" file on your computer.
On Windows systems (7 and
the hosts file is found at c:\windows\system32\drivers\etc\hosts
Be advised that you may need to allow viewing of hidden system files.
Edit that file in notepad (or Notepad++) AS ADMINISTRATOR.
Add the line as follows:
Code Select
<server_ip_here> <domainnamehere> www.<domainnamehere>(Replace <server_ip_here> with the IP address of the web server, and replace <domainnamehere> with the new domain name you want to preview.
Once saved, restart the web browser and there you go!
More info and details can be found here
http://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
#47
Announcements / Beware Of Domain Transfer Scam...
Last post by Dynaweb - June 29, 2014, 05:27:55 PM
One of our clients today alerted us to a Scam email they received from a shady company named Domain Registry of America. They are trying to trick domain owners into transferring domain names to them while pretending to be associated with reputable companies like HostNed and Godaddy.
BE ADVISED, DO NOT REPLY TO THIS COMPANY AND NEVER GIVE THEM ANY MONEY OR INFORMATION
Here is the contents of that email from "Domain Registry of America"
========================================
Hello, [client_name],
The transfer and renewal of your domain name, [domain_name].com has NOT been completed. This may be because:
A) You did not receive or respond to the transfer authorization email sent to you by your current registrar, GODADDY.COM, LLC at [email_address].
B) Your domain name has passed the expiration date of [date]
C) You may have already renewed with your current registrar: [current_host]
Solution:
- We suggest that you renew with your current registrar for 1 year and then contact us toll free at 1-866-434-0212, so that we may discuss your options.
- Call your current registrar, [current_host] and renew with them to avoid losing your domain name, if you have not already renewed.
- Please note you are only required to renew for a 1 year term, you current registrar may urge you to renew for 2 or more years but you are not required to do so.
Transfer Department
Domain Registry of America
Toll free 1-866-434-0212 or for International Callers, dial +1(905)479-2533
Please have your Domain Registry of America order number (#12345678) ready when calling.
==============================================
I have also seen these scammers send snail mail to domain owners under the same subject.
#48
Announcements / Re: Account Password - LOGIN -...
Last post by Dynaweb - June 29, 2014, 05:20:09 PMThe Client Portal http://my.hostned.com will be the place to receive support for your account specifically. If you do not have the password for that, use the "Forgot your password" link under the login area.
If you require further help, please use the CONTACT US button on the upper right of our site http://hostned.com
Thank You!
If you require further help, please use the CONTACT US button on the upper right of our site http://hostned.com
Thank You!
#49
Email and Webmail / What Ports Should I Use For Em...
Last post by Dynaweb - June 03, 2014, 12:07:46 PMPersonally I use webmail (RoundCube is my fave [edit June 2018: I am really liking RainLoop and using that more these days] ) almost exclusively. But if you are using an email program installed on your device or desktop computer, you will need to set up the connection ports.
Below are the connection ports to use on Cpanel hosted accounts, please note that Plesk or Windows may be different:
EMAIL PORTS:
INCOMING (IMAP)
993 (for SSL/TLS) (*Recommended)
143 (for PlainText/StartTLS)
INCOMING (POP3)
995 (for SSL/TLS) (*Recommended)
110 (for PlainText/StartTLS)
OUTGOING (SMTP)
465 (for SSL/TLS) (*Recommended)
25 (for PlainText/StartTLS)
587 (for PlainText/StartTLS)
* Recommended options provide the best security and performance.
Note: When using SSL/TLS connection (recommended) be sure to choose "accept all certificates" option. That process is different for depending on which mail program is being used.
If you continue to receive "Certificate" related errors, you may need to add SSL to your domain. We HIGHLY recommend this for a variety of reasons, including new SEO rules in Google search results. To add SSL (HTTPS) to your domain, contact us for pricing:
Below are the connection ports to use on Cpanel hosted accounts, please note that Plesk or Windows may be different:
EMAIL PORTS:
INCOMING (IMAP)
993 (for SSL/TLS) (*Recommended)
143 (for PlainText/StartTLS)
INCOMING (POP3)
995 (for SSL/TLS) (*Recommended)
110 (for PlainText/StartTLS)
OUTGOING (SMTP)
465 (for SSL/TLS) (*Recommended)
25 (for PlainText/StartTLS)
587 (for PlainText/StartTLS)
* Recommended options provide the best security and performance.
Note: When using SSL/TLS connection (recommended) be sure to choose "accept all certificates" option. That process is different for depending on which mail program is being used.
If you continue to receive "Certificate" related errors, you may need to add SSL to your domain. We HIGHLY recommend this for a variety of reasons, including new SEO rules in Google search results. To add SSL (HTTPS) to your domain, contact us for pricing:
#50
Announcements / Account Password - LOGIN - Nee...
Last post by lspeters13 - May 21, 2014, 08:52:18 PMI have lost the use of frontpage extensions...I read the news...sad but I'm surviving!
I tried to ftp my site (www.sigmanbottle.com) but I need a login and password and the one I used for frontpage extensions does not work...
I used every login and password to get on to my control panel and nothing works...
I cannot open a ticket because you need a login and password to open a ticket...
there is no chat available on hostned anymore (I've been using hostned since they had a chat window)
I need hostned help...HELP!
I tried to ftp my site (www.sigmanbottle.com) but I need a login and password and the one I used for frontpage extensions does not work...
I used every login and password to get on to my control panel and nothing works...
I cannot open a ticket because you need a login and password to open a ticket...
there is no chat available on hostned anymore (I've been using hostned since they had a chat window)
I need hostned help...HELP!