Messages

Hello,

I have raised two support tickets one this Wednesday and one this morning. Both are there and are "in progress" but there has been no reply yet.

Something is eating up my allocated disk space and I can't see what it is.

Now I'm receiving:

Disk quota exceeded

messages.

And  I'm not receiving a response from the support department. What should I do?

Daniel

7153

[chmod]

It is going to 5 days now. And it should be just a couple of chmods...

How long does the resolution of a support ticket usually take?

My support tickets is taking more than 3 days to resolve...

awstats not logging since transition in February

All these show 0:

Number of visits   Pages   Hits   Bandwidth

that isn't a setting in cpanel, is it?

Yes, I guess there isn't any problem with publishing that information, the actual file is:

Code Select Expand


RewriteEngine on
Options -Indexes

RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?neoparaiso.com/.*$ [NC]
RewriteRule ejercicios-multiplicacion.pdf$ http://neoparaiso.com/imprimir/ejercicios-multiplicacion.html [R,L]

RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?neoparaiso.com/.*$ [NC]
RewriteRule tabla-romanos.pdf$ http://neoparaiso.com/imprimir/numeros-romanos.html [R,L]

RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?neoparaiso.com/.*$ [NC]
RewriteRule tablas-de-multiplicar.pdf$ http://neoparaiso.com/logo/tablas-de-multiplicar.html [R,L]




the problem is that, using those rules, when I type in the address bar of the browser something like:


http://neoparaiso.com/logo/tablas-de-multiplicar.pdf

The browser downloads the pdf instead of redirecting to the

http://neoparaiso.com/logo/tablas-de-multiplicar.html

Are the rules you have active axactly as you posted here or is that just a generic example?

the only difference is that I use the actual name of my domain.

Mod_rewrite is active and functional on that server.  Are the rules you have active axactly as you posted here or is that just a generic example?

Currently no,

they are:

RewriteEngine on
Options -Indexes

RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain.com$      [NC]
RewriteRule .*\.(pdf)$ http://mydomain.com/imprimir/ [R,NC]


But I prefer to have the ones I posted in my first post, because they are specific. They didn't work.

Which server is your site on?

70.84.212.26

I was wondering if the ReWriteEngine was active. The following lines don't seem to be working as expected
(redirecting people trying to access

http://mydomain.com/imprimir/tabla-romanos.pdf

to

http://mydomain.com/imprimir/numeros-romanos.html

and so on.
)

Options -Indexes
RewriteEngine on
RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain.com/.*$ [NC]
RewriteRule tabla-romanos.pdf$ http://mydomain.com/imprimir/numeros-romanos.html [R,L]

RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain.com/.*$ [NC]
RewriteRule tablas-de-multiplicar.pdf$ http://mydomain.com/logo/tablas-de-multiplicar.html [R,L]

RewriteCond %{HTTP_REFERER} !^$
RewriteCond %{HTTP_REFERER} !^http://(www\.)?mydomain.com/.*$ [NC]
RewriteRule ejercicios-multiplicacion.pdf$ http://mydomain.com/imprimir/ejercicios-multiplicacion.html [R,L]

I see that I webalizer creates files in this FTP location:

ftp://ftp.mydomain.com/tmp/webalizer/

do I have web access to those files?

thanks, that helped.

I read:

"If you cannot find the help you need there or if your question relates to your account exclusively, you can open a support ticket through the MyHostNed area at https://my.hostned.com and a support member will be happy to help you."

is this support free?

I want to run some cgis I've programmed in gawk, where is gawk?

and

when I do a dir in my cgi-bin directory I get:

-rw-r--r--

how do I change file permissions?