What is a support ticket and how do I open one?

Started by Dynaweb, February 21, 2011, 07:04:13 pm

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Dynaweb

What is a support ticket and how do I open one?

A support ticket where you submit a request for technical support.  It is our primary method of support for issues that are not public (addressed here in the Community).  You can use it for sales and general questions as well.

To open a support ticket, go to myHostNed and log in there.  In the SUPPORT section choose SUBMIT TICKET.