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Topics - Dynaweb

#101
FTP & Connecting / How do I know my website is active?
February 21, 2011, 05:29:01 PM
How do I know my website is active?

When active and ready, you should see a default page or parked page generated by the server.  This means the link up between your domain name and your webspace is complete and ready to display your web site.  From the time you set your Nameserver Settings, allow up to 48 hours for the new settings to become fully effective.

You can use any FTP client software to upload your web files.
#102
Billing / How do I make a payment?
February 21, 2011, 05:19:22 PM
How do I make a payment?

Payments are made through our secure Account Management area called myHostNed. It's the place to manage things like your recurring payments, support requests, and package subscriptions for domain names and hosting. The most popular payment methods are credit card and PayPal. Here's how to get started:

First log in to the myHostNed system here. Then go to:

BILLING -> MY INVOICES



and then click on underlined the invoice description text to see the invoice details.



Review the invoice details, scroll down and CHOOSE PAYMENT METHOD and click PAY INVOICE.



That's it. You will receive a receipt for payment via email.
#103
Billing / Can I change or update my Payment Method?
February 21, 2011, 05:08:43 PM
Can I change my Payment Method?

    Yes, we have the following payment types available for you:

    - Credit Card Auto-Bill (Recommended)
    - Credit Card Auto-Invoice
    - PayPal Auto-Invoice

    With Auto-bill, your account is charged automatically on the renewal date and a receipt is sent to your contact email address.  This method ensures payment is made on time and ensures maximum uptime for your domain.

    With Auto-Invoice, an electronic invoice is sent to your contact email 10 days prior to renewal date.  (Note:  Make sure you keep your contact information up to date, otherwise you may fail to receive the reminder to make the payment resulting in site suspension, late-payemt fees, or termination!)

    To change your Payment Method, log in to the Client Portal at https://my.hostned.com/ce/index.php?fuse=home&view=login then go to BILLING -> EDIT PAYMENT METHOD.

Now you can change between credit card and PayPal and also update your credit card expiration date :)
#104
Support / What is a support ticket and how do I open one?
February 21, 2011, 05:04:13 PM
What is a support ticket and how do I open one?

A support ticket where you submit a request for technical support.  It is our primary method of support for issues that are not public (addressed here in the Community).  You can use it for sales and general questions as well.

To open a support ticket, go to myHostNed and log in there.  In the SUPPORT section choose SUBMIT TICKET.
#105
SSL and HTTPS / What is SSL?
February 21, 2011, 04:59:25 PM
What is SSL?

Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a public key to encrypt data that's transferred over the SSL connection. All major web browsers (Internet Explorer, Firefox, Google Chrome, Opera, etc.) support SSL technology, and many Web sites use the protocol to safely transmit confidential information, such as credit card numbers.
#106
SSL and HTTPS / Does HostNed provide SSL?
February 21, 2011, 04:57:19 PM
Does HostNed provide SSL?

Yes, our servers support SSL technology.  Some plans are standard with this and some are additional option.
#107
I want to use a third-party shopping cart, does HostNed support this?

Yes, we support most shopping cart programs available today.
#108
How do I transfer my account to someone else?

You can transfer your account to a different person/party at any time.  First you will open a support ticket at https://my.hostned.com stating your intention to transfer the account.  We will require the receiving party's contact information.  Our support team will handle the rest for you.
#109
Accounts General / How do I cancel my account?
February 21, 2011, 04:44:53 PM
How do I cancel my account?

To cancel, open a Support Ticket  and specify your request to cancel.  Be sure to cancel at least one week prior to recurring billing date to ensure you are not charged again (especially for domain names which are non-refundable).
#110
Accounts General / How do I renew my account?
February 21, 2011, 04:41:13 PM
How do I renew my account?

    All web hosting accounts are set to automatically renew.  For billing, one of the following Billing Methods will apply to you.

    Auto-Invoice - (2CO Credit Card or PayPal) An invoice will be sent to your contact email 10 days prior to renewal date.  The invoice will contain instructions for making the payment online.
    Auto-Bill - (Credit Card) The funds will be automatically charged to your account on the renewal date.

    You may change your Billing Method in the BILLING section or by request via support ticket https://my.hostned.com/ce/index.php?fuse=home&view=login
#111
Ecommerce / Review: Shopster for Ecommerce
June 30, 2010, 12:34:10 PM
I was asked by a client to investigate potential programs for selling online, both inventory items and drop-shipping of items.  I discovered Shopster and liked what I saw of them.  I am going to use their free trial and report back here with a review of the service. 

They allow you to sell on ebay and also accept paypal.  So far so good...
#112
On May 26th and 27th we will be upgrading the MyHostNed area.  If you have trouble accessing that area within the next couple days it will most likely be due to the upgrade process -- please try again later or contact us.

Thank You
HostNed Support Staff
#113
General Hosting / Mac OSX Mail Setup Assistant
May 04, 2010, 09:36:52 AM
Here is a handy tool for those looking to get Mail setup on Mac OS X Leopard (and Snow Leopard).

http://www.apple.com/support/macosx/mailassistant/
#114
Design Other / Custom 404 Page Creator Widget
March 19, 2010, 09:42:08 AM
I discovered this widget from Google that creates a custom 404 error page that suggests a good relevant page automatically for your user.  If you have a site that gets a considerable number of 404 hits, you might want to check this tool out.
http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=136085

#115
Announcements / CP2 Server Maintenance
March 15, 2010, 07:11:53 AM
Posted On: 14 Mar 2010 11:50 AM
We're going to have to plan an emergency maintenance on the node in order to get this fixed permanently - we'll notify you once we have the maintenance time scheduled.


---
Tudor Damian
Tech Support Specialist
#116
Announcements / CP2 Linux Server Upgrade
February 08, 2010, 03:06:13 PM
Server CP2 Upgrade Notice:

On Monday night (8PM - 11PM) we will be performing an upgrade on the web server CP2.  We will be installing Latest versions of software including Apache, PHP, MySQL and others.  This will ensure the latest, most secure server environment possible.

During this period we discourage any web site updates.  You may experience intermittent site inactivity during this time but nothing major.

Additionally we will be assigning a different main IP address to the server.  The new IP will be 205.251.136.130.  Be advised that if you have any web scripts that reference the server IP address or any DNS services that make such reference, you will need to update those to reflect the new IP so they may continue to function properly.  If you do not know what these things are then you probably do not need to do anything.

We anticipate all scripting paths to remain the same (so you need take no action), however, if you experience any trouble with your site (if it stops working or if you encounter errors) after midnight (EST), please post questions to the Community Forums here in reply.  This will let others see the information and common Q&A for quickest answers.

Thanks,
Tech Support
#117
Domain Names / MOVED: mobile websites
January 21, 2010, 03:22:19 PM
#118
MySQL on server CP3 (Linux Cpanel) has been upgraded to version 5.0.81.  It experienced approximately 2 minutes of MySQL inactivity and no http inactivity during the upgrade.

Thank You,
HostNed Admin
#119
Design Other / An alternative to AWstats
October 13, 2009, 06:49:24 PM
There is a free stats tracking service called Extreme Tracking.  I started using them on a few of my sites.  Sure, my sites have AWstats which I think are the bast, but I like having the ExtremeTracking as a supplement.  To check them out, go to ImpressionShop.com and scroll to the bottom on the right and click the little black and blue planet graphic there.

Things I like about Extreme Tracking:
1) Quick and easy.  Don't have to log in anywhere to get some basic info.
2) Public-viewable.  This might be a bad thing if you do not want the public to be able to see where your traffic is coming from, but for my uses it is not a problem.
3) MAY help with SEO since spiders can peruse the stats and pick up all the good keywords and links to your site.

So what do you think of this neat and free stats tool?
#120
Announcements / NEW: 64-bit WIN3 Windows Server
May 21, 2009, 10:15:50 AM
Great news!

HostNed is stepping up the game with their new WIN3 Windows Server system.

Increased Security - Latest versions of software like Plesk, PHP, IIS, and MySQL waves goodbye to hackers
Increased Speed - 64 bit, Dual quad-core.  Need we say more?
Increased Reliability -  On this server more applications run in their own processes meaning a crash on one domain account does not affect others.

All new installs for Windows server will be on this new system and current Windows Server accounts are getting a FREE MIGRATION!