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[Overdue Invoice:]

Experiencing an "Account Suspended" message on your website? Don't panic! This article explains the most common reasons for account suspensions on HostNed's platform and what you can do to quickly resolve the issue.

Common Reasons for Suspension

• Overdue Invoice: The most frequent reason. If your payment didn't process on time, the system may automatically suspend your hosting.
• Exceeded Bandwidth or Disk Quota: Your website may have grown or experienced a traffic spike that exceeded your plan's limits.
• Malware or Hacked Files: If malicious scripts are detected, the account may be suspended to prevent damage or blacklisting.
• Spam or Email Abuse: Sending unsolicited or mass email can trigger automatic suspension due to abuse prevention policies.
• Violation of Terms of Service (ToS): Activities such as hosting pirated content, phishing pages, or other prohibited material.

How To Resolve a Suspension

• Check for Email Notices: We usually send an email with the reason and next steps. Look in your inbox and spam folder.
• Log in to the Client Portal: Visit https://my.hostned.com/ to check your billing and account status.
• Contact Support If Needed: If you're not sure why your account is suspended, please open a support ticket and we'll be happy to clarify.

What Happens During Suspension?

Service	Effect
Website	Displays a suspension notice
Email	May stop working (especially if DNS is affected)
FTP / File Access	May be limited or disabled

How To Prevent Future Suspensions

• Enable auto-pay or set calendar reminders for upcoming invoices
• Keep your billing and contact info up to date
• Monitor bandwidth and disk usage in cPanel or Plesk
• Secure your website and keep software/plugins updated
• Avoid sending bulk email or use verified mail services for campaigns

Still Need Help?

We're here for you! Visit our support contact form here
or open a support ticket and we'll assist you promptly.

[yourdomain.com]

For those who have domain names registered with us, you may occasionally receive an email regarding the upcoming renewal of your domain name (e.g.,
yourdomain.com). 

These emails typically come with a subject line similar to: "YourDomain.com will expire on [Date]" and include a renewal link.

We understand these emails can sometimes cause confusion, so we want to clarify how your domain renewals are handled with HostNed.


Why You Receive These Emails:
HostNed partners with an upstream provider to provide seamless domain registration services. While we manage your domain billing directly through your HostNed client portal (https://my.hostned.com), our system sends out these automated notices to ensure you are well-informed about your domain's expiration date.

How to Be Assured This Email is Genuine (and Not a Scam):
It's wise to be cautious about emails concerning domain renewals, as malicious actors often send fake ones to trick you into paying for services you don't need or to steal your information. Here's how you can verify the legitimacy of the renewal notice you receive:

• Check the Sender Address: Genuine renewal emails from our registrar will come from a domain directly associated with domain registration, often
  

  extendregistration.com

  
   or
  

  domainrenewals.com

  
  . While the "From" name might appear as "HostNed Domains," always check the full sender email address to ensure it's not from a suspicious or unfamiliar domain (e.g.,
  

  renewals@your-domain-support.xyz

  
  ).
• Look for Your Specific Domain Name: Legitimate notices will always clearly state your specific domain name (e.g.,
  

  yourdomain.com

  
  ) in the subject line and within the email body. Generic "Your Domain" messages are a red flag.
• Verify the Expiration Date: Cross-reference the expiration date mentioned in the email with the date shown in your HostNed client portal (https://my.hostned.com).
• Hover Over Links (DO NOT CLICK SUSPICIOUS LINKS!): Before clicking any links, hover your mouse cursor over them (on a desktop computer) to see the actual URL. A legitimate link for renewal from our registrar will typically start with
  

  https://www.extendregistration.com/

  
   or a similar official domain. If the link points to a strange or unrelated website, it's likely a scam.

If you are ever unsure about the legitimacy of an email, please DO NOT click any links in it. Instead, log directly into your HostNed client portal at https://my.hostned.com to check your domain's status and invoices, or contact our support team immediately.


The Important Part: Your Renewal Options
You have two ways to renew your domain name:

• Through the Link in the Genuine Email (Direct with Registrar): A genuine email from our registrar will include a link (like
  

  https://www.extendregistration.com/...

  
  ). If you click this link and complete the payment, your domain will be renewed directly through our registrar. This is a valid way to renew your domain.
• Through Your HostNed Client Portal (Recommended): We strongly recommend renewing your domain directly through your HostNed client portal at https://my.hostned.com.
  
  • Consolidated Billing: This allows you to manage and pay for all your HostNed services (hosting, domains, etc.) in one convenient place.
  • Automated Invoicing: If you have auto-renewal set up for your services with us, your domain renewal will typically be included in your regular HostNed invoices, simplifying the process.
  • Easier Management: All your service details and billing history remain consolidated under your HostNed account.

What You Need To Do:

• If you prefer to pay through your HostNed portal: Simply disregard the payment link in the email from
  

  extendregistration.com

  
   (or similar legitimate registrar notice). An invoice for your domain renewal will be generated in your HostNed client portal at https://my.hostned.com closer to the expiration date. Please ensure your billing information there is up-to-date.
• If you choose to pay via the provided link in the email: Your domain will be renewed, and we will be notified by our system. No further action is required from your HostNed portal for that specific renewal.

Important Reminders:

• Do not ignore renewal notices: Whether through the email link or your HostNed portal, ensuring your domain is renewed on time is critical.
• Keep your contact information updated: Ensure your contact details in your HostNed client portal are current so you always receive important notifications.

We aim to make your domain and hosting management as smooth and secure as possible. If you have any questions about these renewal notices or need assistance renewing your domain, please don't hesitate to contact our support team.

[Addon Domains]

Save time and money by hosting more than one domain on a single hosting plan! Our new support article walks you through setting up addon domains in cPanel, with tips on DNS, email, and avoiding common pitfalls.

Have another domain you want to use for a promotional site, microsite, or small web project—but don't want the cost or hassle of a second hosting plan? Great news: you can host multiple domains on your existing HostNed account!

We've just published a new Knowledge Base article that explains exactly how to do this using Addon Domains in cPanel.

✅ Step-by-step instructions
✅ DNS setup help
✅ How to add email for the new domain
✅ SSL info
✅ And a helpful warning about mixing forwarders with inboxes

Check out the full guide here →
https://my.hostned.com/forum/web-hosting/how-to-host-multiple-domains-on-a-single-hosting-account-addon-domains/

As always, if you get stuck or want us to double-check anything for you, just reach out to support—we're happy to help!

[Step-by-Step: Setting Up an Add-on Domain]

Want to host more than one domain on your existing HostNed web hosting account? You can! This is commonly done using what's called an Add-on Domain.

This guide will walk you through how to add an additional domain (e.g., for a promotional website) to your existing cPanel-based hosting account. (Plesk-based accounts offer the same but steps are a little different.) The number of additional domains you can add on depends on your level of hosting plan.

Step-by-Step: Setting Up an Add-on Domain

1. Register the New Domain
Make sure the domain you want to use is registered. (You can have it registered with us, our partner DomainsNed, or most any 3rd party registrar.)

2. Log In to Your Hosting Control Panel
Visit your cPanel by going to:
https://yourdomain.com/cpanel
(Replace "yourdomain.com" with the domain of your main hosting account.)

3. Add the Domain in cPanel
In cPanel:
Go to DOMAINS → Create a New Domain
– Enter the domain name (e.g., examplepromo.com)
– Leave "Share Document Root" unchecked
– The "Subdomain" field will auto-fill—this is just for internal reference and can be left as-is

4. Update DNS at Your Registrar
Log in to your domain registrar (HostNed or 3rd party) and update the domain's nameservers to point to HostNed.

You can use either of the following pairs:

Primary option:

Code Select Expand

yin.ssl1.us
yang.ssl1.us

Alternate option (cPanel accounts only):

Code Select Expand

ns1cp3.ssl1.us
ns2cp3.ssl1.us

5. Upload Your Website Files
Once the domain is added and DNS has propagated, upload your new site files to the folder created (usually something like:
/public_html/examplepromo.com/)

6. (Optional) Set Up Email for the New Domain
In cPanel:
Go to EMAIL → Email Accounts
Click CREATE, select the new domain from the dropdown, and fill in the rest.

7. SSL Certificate
SSL (https://) is automatically provided and installed for free (now with our SSH Series hosting plans). Just give it a little time to go live, typically within a few hours after setup.

That's it. You're all se up!

Note: Add-on domains are supported on SSH Plus level plans and higher. See our full offering of hosting plans here.

Need Help?
Just contact HostNed Support with your new domain name, and we'll be glad to assist you further or check the setup.
Also inquire with us if you have one of our older hosting plans, you will really enjoy the power and convenience of our new updated plans.

Article "Using Gmail With Your HostNed Email" updated for modern methods and practices.

[routine cleanup policy]

To maintain reliable service performance and reduce storage bloat, HostNed is implementing a routine cleanup policy for email folders that commonly accumulate unnecessary data over time.

What's Changing?
Beginning June 1 2025, the following automatic cleanup policy will apply to all shared hosting accounts:

• Trash Folder: Messages older than 21 days will be automatically deleted
• Spam (Junk) Folder: Messages older than 21 days will be automatically deleted

This policy helps reduce server load, improves mail delivery performance, and encourages healthy email management practices.

What You Should Do
To avoid losing important messages:

• Regularly empty your Trash and Spam folders manually if you want more immediate cleanup.
• Move important messages out of Spam or Trash and back into your Inbox or a custom folder.
• Create backups of your email by using a mail client (like Outlook, Thunderbird, or Apple Mail) that supports local storage or exporting.
• Set filters or rules in webmail or your email client to sort mail more effectively.

Email Management Tips

• Archive old messages to custom folders if you want to keep them longer-term.
• Unsubscribe from unwanted newsletters or mass mailings to reduce inbox clutter.
• Check Spam regularly in case legitimate emails land there by mistake.
• Enable Auto-Expunge in your email client if available, to streamline the cleanup process.

Why This Matters
Keeping your email storage under control not only improves performance for you but also for others on the shared system. It also helps:

• Improve mail server speed and reliability
• Reduce the risk of full mailboxes or delivery failures
• Maintain compliance with industry standards for good mailbox hygiene

📩 Need Help?
If you'd like personalized advice or need help configuring your email client, feel free to open a support ticket through the member portal at https://my.hostned.com

[Question:]

Question: My HostNed account was recently suspended and has now been reactivated. However, when I visit my website, I'm still seeing the old content (like the Plesk or cPanel default page) instead of my actual website. Why is this happening?

Answer: This issue is most commonly caused by your web browser storing an older version of the website in its cache. Even though your website files are now live on our servers, your browser might be displaying the previously saved version. This is a normal behavior designed to make browsing faster, but it can sometimes lead to displaying outdated content after changes or service interruptions.

Here are the steps you can take to resolve this:

1. Perform a Hard Refresh (Force Reload):
This forces your browser to bypass its cache and request the latest version of the page directly from our server.

• Windows/Linux (Chrome, Firefox, Edge): Press Ctrl + Shift + R or Ctrl + F5 while on your website.
• Mac (Chrome, Safari): Press Cmd + Shift + R while on your website.

2. Clear Your Browser's Cache and Cookies:
If a hard refresh doesn't work, you may need to clear your browser's stored files and cookies for your website. Here's how to do it in some popular browsers:

• Google Chrome:
  
  • Click the three vertical dots (the "Customize and control Google Chrome" menu) in the top-right corner.
  • Hover over More tools and then click Clear browsing data.
  • At the top, select a Time range. To clear everything, choose All time.
  • Make sure the boxes next to Cookies and other site data and Cached images and files are checked.
  • Click the Clear data button.
• Mozilla Firefox:
  
  • Click the three horizontal lines (the "Menu" button) in the top-right corner.
  • Click Options.
  • Select Privacy & Security on the left sidebar.
  • In the "Cookies and Site Data" section, click Clear Data....
  • Make sure the boxes next to Cached Web Content and Cookies and Site Data are checked.
  • Click Clear.
• Microsoft Edge:
  
  • Click the three horizontal dots (the "Settings and more" menu) in the top-right corner.
  • Go to Settings.
  • Select Privacy, search, and services in the left sidebar.
  • Under "Clear browsing data," click Choose what to clear.
  • Select a Time range (e.g., "All time").
  • Make sure the boxes next to Cached images and files and Cookies and other site data are checked.
  • Click Clear now.
• Safari (Mac):
  
  • Click Safari in the menu bar, then select Preferences.
  • Go to the Privacy tab.
  • Click Manage Website Data....
  • Find your website in the list, select it, and click Remove. You can also click Remove All, but be aware this will clear data for all websites.
  • Click Done.

3. Try Incognito/Private Browsing Mode:
Opening your website in a private or incognito window bypasses your browser's existing cache and cookies.

• Chrome: Click the three vertical dots (menu) > New Incognito window.
• Firefox: Click the three horizontal lines (menu) > New Private Window.
• Edge: Click the three horizontal dots (menu) > New InPrivate window.
• Safari: Click File > New Private Window.

If your website loads correctly in a private window, it strongly indicates that the issue is with your browser's cached data in your regular browsing session.

4. Restart Your Browser:
After clearing your cache and cookies, close and reopen your web browser completely.

5. Restart Your Computer and Router (Less Common):
In some rare instances, a local network issue or a persistent cache within your operating system might be involved. Restarting your computer and your internet router can sometimes resolve these unusual cases.

If the issue persists after trying all these steps, please don't hesitate to contact our support team, and we'll be happy to investigate further.

[Question:]

Question: I've recently made changes to my website files through the HostNed control panel (File Manager, FTP, etc.), but when I visit my website in a browser, I'm still seeing the old version. Why aren't my changes showing up?

Answer: This is a very common occurrence and is almost always due to your web browser storing an older version of your website in its cache. Browsers save website files (like images, CSS, and HTML) locally to speed up loading times on subsequent visits. When you make changes, your browser might still be displaying the cached version instead of fetching the latest files from our server.
Here are the steps you can take to see your recent website updates:

1. Perform a Hard Refresh (Force Reload):
This is the quickest way to try and bypass your browser's cache for the specific page you're viewing.

• Windows/Linux (Chrome, Firefox, Edge): Press Ctrl + Shift + R or Ctrl + F5 while on your website.
• Mac (Chrome, Safari): Press Cmd + Shift + R while on your website.

2. Clear Your Browser's Cache and Cookies:
If a hard refresh doesn't work, you may need to clear your browser's stored files and cookies for your website or even for all websites. Here's how to do it in some popular browsers:

• Google Chrome:
  
  • Click the three vertical dots (the "Customize and control Google Chrome" menu) in the top-right corner.
  • Hover over More tools and then click Clear browsing data.
  • At the top, select a Time range. To ensure you see the latest changes, try clearing data for Last hour or Last 24 hours. If that doesn't work, you can try All time.
  • Make sure the boxes next to Cookies and other site data and Cached images and files are checked.
  • Click the Clear data button.
• Mozilla Firefox:
  
  • Click the three horizontal lines (the "Menu" button) in the top-right corner.
  • Click Options.
  • Select Privacy & Security on the left sidebar.
  • In the "Cookies and Site Data" section, click Clear Data....
  • Make sure the boxes next to Cached Web Content and Cookies and Site Data are checked.
  • Click Clear.
• Microsoft Edge:
  
  • Click the three horizontal dots (the "Settings and more" menu) in the top-right corner.
  • Go to Settings.
  • Select Privacy, search, and services in the left sidebar.
  • Under "Clear browsing data," click Choose what to clear.
  • Select a Time range (try Last hour or Last 24 hours first, then All time if needed).
  • Make sure the boxes next to Cached images and files and Cookies and other site data are checked.
  • Click Clear now.
• Safari (Mac):
  
  • Click Safari in the menu bar, then select Preferences.
  • Go to the Privacy tab.
  • Click Manage Website Data....
  • Find your website in the list, select it, and click Remove. You can also click Remove All, but be aware this will clear data for all websites.
  • Click Done.

3. Try Incognito/Private Browsing Mode:
Opening your website in a private or incognito window bypasses your browser's existing cache and cookies, forcing it to load the latest version from the server.

• Chrome: Click the three vertical dots (menu) > New Incognito window.
• Firefox: Click the three horizontal lines (menu) > New Private Window.
• Edge: Click the three horizontal dots (menu) > New InPrivate window.
• Safari: Click File > New Private Window.

If your changes are visible in a private window, it confirms that the issue is with your browser's cached data in your regular browsing session.

4. Restart Your Browser:
After clearing your cache and cookies, close and reopen your web browser completely.

5. Check for Server-Side Caching (Less Common for Immediate Changes):
While less likely to cause immediate delays after you've directly edited files, some websites utilize server-side caching mechanisms (like caching plugins in WordPress or server-level caching). If you've recently made changes and they are still not appearing after trying the browser steps, you might need to clear any server-side caches as well. If you are using a CMS like WordPress, check for caching plugin settings. If you're unsure, you can contact our support team to inquire about server-side caching.

In most cases, a hard refresh or clearing your browser's cache will resolve this issue and allow you to see your latest website changes. If you continue to experience problems after trying these steps, please don't hesitate to contact our support team, and we'll be happy to assist you further.

[What Does the Scam Look Like?]

A new wave of phishing emails is targeting users with fake "password expiration" warnings, aiming to steal your login credentials and compromise your online security. Here's what you need to know to protect yourself.

---

What Does the Scam Look Like?

You might receive an email like this:


Subject: ACCOUNT DEACTIVATION IN PROGRESS 
From: "yourdomain.com" <ai@badgirl.co.jp> 

Password expires today, [date]

Your you@yourdomain.com will be considered dormant and closed within 24 hours, if no action is taken. 

You can keep your password using the link below. 

[Keep Current Password] [Confirm Password] 

Account Information Concerned: 
Email address: you@yourdomain.com 
Password status: Expired


The email pressures you to click a button or link to "keep" or "confirm" your password, claiming your account will be deactivated if you don't act immediately.

---

Why Is This a Scam?

• Fake Urgency: Scammers use threats of account deactivation to create panic and prompt quick action without thinking.
  
• Phishing Links: The buttons or links lead to a fake login page designed to steal your email address and password.
  
• Impersonation: The sender's address and branding may look similar to your real provider, but often uses a suspicious or unrelated domain.
  
• Generic Content: These emails rarely address you by name and often have awkward phrasing or grammar mistakes.
  

---

What Happens If You Click?

If you enter your credentials on the fake site, attackers can:

• Take over your email account and lock you out.
• Access sensitive information, impersonate you, or contact your friends and colleagues for further scams.
• Attempt to access other accounts where you use the same email and password combination.

---

How to Spot and Avoid These Scams

• Check the sender's address: Is it from your actual provider or a suspicious domain?
  
• Look for generic greetings and urgent language: Real providers rarely use threats or urgent deadlines in email.
  
• Hover over links: Don't click! Hover to see if the URL matches your provider's official website.
  
• Watch for spelling and grammar errors: Many phishing emails have awkward or incorrect language.
  
• When in doubt, don't click: Go directly to your provider's website by typing the address manually, or contact your IT department or provider support.
  

---
What to Do If You See One Of These

• Do not reply to the email. 
• If you see a button "Display External Images", do not click it, as doing so will alert the sender they have a phishing nibble and may continue to target you as a known qualified account.
• Move it to Spam folder (or Report_spam for future prevention training)
• Contact us so we can evaluate the message and block the sender.

What to Do If You Fell for the Scam

• Change your password immediately on the affected account and any other accounts using the same password.
• Enable two-factor authentication (2FA) if available, for added security.
• Notify us (or your IT department) or provider so they can monitor for suspicious activity.
• Warn your contacts—attackers may use your account to target others.

---

Summary

Password expiration phishing emails are a common and dangerous scam these days. Stay vigilant, verify suspicious messages, and never click links or provide credentials in response to unsolicited emails. When in doubt, contact your host or it admin directly and report the phishing attempt.

Stay safe. Think before you click.

[Domain Networks]

Beware of another snail-mail Domain Registration Scam. This one from a company named Domain Networks (domainnatworks.com) from Santa Fe, NM, USA (although their solicitation says Hendersonville, NC).

DO NOT CONTACT THIS COMPANY

DO NOT SEND THEM MONEY

If you need help determining your real Domain Registrar, feel free to contact us or use our WHOIS Lookup here..

Domain Networks are deceptively sending what appears to be Domain Expiration Notices over USPS to homes and businesses. Their notices pretending to be from your current Domain Name Registrar, even listing your current registrar's name and your DNS settings at the very top of the document. It is very deceptive marketing attempting to fool domain owners. Beware!

Although they do have some mild legalese stating "This is not a bill. This is a solicitation. You are under no obligation to pay the amount stated above unless you accept this offer.", very similar could be stated for regular renewals. This verbiage comes directly after they state that they are not even a registrar and they are just there to "enhance exposure". However, the notice very much so looks like a registration renewal notice!

Here is an example of the notice they are mailing:

[WHOIS (1982 - 2025)]

WHOIS (1982 - 2025)

A Quiet Farewell to a Digital Pioneer Born in the early days of ARPANET, WHOIS emerged as a simple yet revolutionary protocol that helped connect and identify users across emerging digital networks. For 43 years, it faithfully served the internet community, providing transparent domain registration information with remarkable consistency. From its humble beginnings at SRI International to becoming a global standard for domain lookup, WHOIS witnessed the internet's transformation from a small research network to a global communication infrastructure. It stood as a beacon of transparency, allowing anyone to discover the human behind a domain name. Now, as we approach January 28, 2025, WHOIS will quietly sunset, not with a dramatic shutdown, but with a dignified transition to RDAP. It leaves behind a legacy of openness and a foundational role in internet governance. Though technology moves forward, we pause to remember a protocol that connected us, informed us, and helped build trust in the early digital age. Rest in peace, WHOIS. Your work is done.

As we approach a significant milestone in the domain name industry, it's crucial for our HostNed community to be aware of the upcoming changes. On January 28, 2025, just days from now, ICANN will implement the WHOIS Sunset Date, marking the end of an era for how we access domain registration data.

What's Changing?

• WHOIS servers for generic Top-Level Domains (gTLDs) will no longer be required after January 28, 2025.
• Many registrars are expected to shut down their public WHOIS servers on this date.
• The Registration Data Access Protocol (RDAP) will replace WHOIS as the primary method for accessing domain registration data.

Why This Matters

This transition affects various aspects of domain management and verification:

• Domain owners may need to adapt to new methods for updating and accessing their registration information.
• Certificate Authorities will need to adjust their domain control validation processes, potentially affecting SSL/TLS certificate issuance.
• Services relying on WHOIS data for domain research, cybersecurity, and legal purposes will need to transition to RDAP.

What You Need to Do

• 1. If you're a domain owner, check with your registrar about their plans for the transition and any actions you need to take.
• 2. For those using WHOIS data in automated systems or workflows, start planning your migration to RDAP-based solutions.
• 3. Be prepared for potential changes in how you verify domain ownership or obtain SSL/TLS certificates.

Benefits of RDAP

While this change may seem disruptive, RDAP offers several improvements over WHOIS:

• Enhanced security features
• Standardized data format for easier processing
• Better support for internationalized domain names

Stay Informed

As a staple hosting provider since 2000, HostNed is committed to helping you navigate this transition smoothly. We'll perform updates transparently in the backend and provide updates as we approach the sunset date and assist with any questions you may have about how these changes affect your domains or services.

We encourage our community members to share their thoughts, concerns, or questions about the WHOIS sunset in the comments below. Let's work together to ensure a smooth transition to this new era of domain data management.

[cPanel]

Setting up a new email account on your hosted domain at HostNed can be done easily using either cPanel or Plesk, depending on your hosting environment. Follow the steps below based on the control panel you are using.

Note: For yourdomain.com replace with your actual domain name.

cPanel Instructions

• Log In to cPanel:
  
  • Access your cPanel account by going to:
    

    https://yourdomain.com/cpanel

  • Enter your cPanel login credentials.
• Navigate to Email Accounts:
  
  • Once logged in, scroll down to the Email section.
  • Click on Email Accounts.
• Create a New Email Account:
  
  • Click on Create.
  • Choose the domain where you want to create the email address (if you have more than one).
  • Enter the desired email address. Example:
    

    info@yourdomain.com

  • Set a strong password or use the password generator for added security.
  • Optional: Set the mailbox quota (the maximum storage for the email account).
• Click Create:
  
  • After entering all the details, click Create. Your new email account will be set up immediately.
• Access Your Email:
  
  • You can access your new email account through the Webmail interface by going to
    

    https://yourdomain.com/webmail

    or configure it on a third-party client (like Outlook or Gmail) using the IMAP/POP3 and SMTP settings provided.

Plesk Instructions

• Log In to Plesk:
  
  • Access Plesk by going to:
    

    https://yourdomain.com:8443

  • Enter your Plesk login credentials.
• Go to Mail Settings:
  
  • In the left-hand menu, click on Mail.
• Add a New Mail Account:
  
  • Click on Create Email Address.
  • Choose the domain where you want the email account to be created.
  • Enter the desired email address. Example:
    

    contact@yourdomain.com

  • Set a password for the account or use the password generator.
• Set Quota and Preferences:
  
  • Set the mailbox size quota if needed.
  • You can also configure the default settings for autoresponders or email forwarding.
• Click OK:
  
  • Click OK to finish the setup. Your new email account will be created.
• Access Your Email:
  
  • You can log into your email account via Plesk's Webmail feature by going to
    

    https://yourdomain.com/webmail

    or configure it on a third-party client (like Outlook or Gmail) using the IMAP/POP3 and SMTP settings provided.

Additional Information

• Email Settings:
  
  • IMAP Server:
    
    Code Select Expand
    mail.yourdomain.com
  • POP3 Server:
    
    Code Select Expand
    mail.yourdomain.com
  • SMTP Server:
    
    Code Select Expand
    mail.yourdomain.com
  • IMAP Port: 993 (SSL)
  • POP3 Port: 995 (SSL)
  • SMTP Port: 465 (SSL)
• See this FAQ for more info on which email posts to use.

If you experience any issues, feel free to reach out to HostNed Support for assistance.

[email forwarders]

In today's digital age, having a professional email address associated with your domain is essential for businesses and individuals alike. When setting up hosted domain email, you typically have two primary options: email forwarders and actual mailboxes. These options are available through your hosting control panel (either cPanel or Plesk). Understanding the differences between these two can help you choose the best solution for your needs.

Email Forwarders: Simple Redirection

Definition: Email forwarders are services that automatically redirect emails sent to your domain address to another existing email account, such as a personal or business email.

Functionality:
- Forwarders receive emails sent to your domain address and send them to a designated email account.
- You can set up multiple domain addresses to forward to a single receiving account, simplifying email management.

Advantages:
- Cost-Effective: Email forwarders are often free or low-cost, making them an economical choice for individuals and small businesses.
- Simplicity: They are easy to set up and manage, allowing you to focus on your core activities without worrying about multiple email accounts.
- Multiple Addresses: You can manage several email addresses from one primary account, streamlining communication.

Enhanced Functionality:
One of the standout features of email forwarders is their ability to integrate with existing email clients, such as Gmail. This allows users to maintain a professional appearance while benefiting from the simplicity of forwarding.

- Send Mail As: Many email clients offer a "Send Mail As" feature, enabling you to send emails using your domain address while using your personal or existing email account. This feature helps you avoid the "unprofessional appearance" that can come from using a generic email address.

Example Setup in Gmail:
1. Go to Gmail Settings > See All Settings > Accounts and Import.
2. In the "Send mail as" section, click "Add another email address."
3. Enter your name and the domain email address.
4. Follow the verification process to confirm ownership of the domain email.

By using this feature, you can compose and send emails that appear to come directly from your domain address, enhancing your professional image without the need for a separate mailbox.

Limitations:
- Basic Functionality: While forwarders are great for redirection, they may lack advanced features like storage, spam filtering, and organization tools found in actual mailboxes.
- Dependency on Existing Email: The effectiveness of forwarders relies heavily on the capabilities of your existing email service.

Actual Mailboxes

Definition: An actual mailbox provides a dedicated email account with its own storage and features, allowing for comprehensive email management.

Functionality:
- Users have a standalone email account with storage space for incoming emails.
- Mailboxes often come with advanced features such as spam filtering, contact and calendar integration, and organizational tools.
- HostNed provides access via RoundCube webmail or other interfaces.

Advantages:
- Full Control: With an actual mailbox, you have complete control over your email management, including organization and storage.
- Professional Features: Mailboxes typically offer more robust features, such as custom filters, folders, and advanced security options.
- Independence: You don't rely on another email service, ensuring that your domain email remains professional and functional.

Limitations:
- Cost: Actual mailboxes may come with higher costs compared to email forwarders.
- Complex Setup: Setting up an actual mailbox can be more complex and time-consuming than simply configuring a forwarder.

Comparison Table

Feature	Email Forwarder	Actual Mailbox
Storage	No local storage	Dedicated storage
Management	Simple redirection	Full email client features
Cost	Often free or low-cost	May have higher costs
Setup	Usually quick and easy	More complex initial setup
Professional Appearance	Can use "Send Mail As" feature	Directly associated with the domain

Conclusion

Choosing between an email forwarder and an actual mailbox depends on your specific needs and preferences. If you're looking for a simple, cost-effective solution that allows you to maintain a professional appearance, email forwarders with features like "Send Mail As" can be an excellent choice. However, if you require advanced email management features and greater control, an actual mailbox may be the better option.

By understanding the differences and advantages of each option, you can make an informed decision that best suits your communication needs. Whether you opt for the simplicity of email forwarders or the robustness of actual mailboxes, having a professional email presence is essential in today's digital landscape.

[The Rise of SSL in Web Hosting]

The landscape of web hosting has undergone a significant transformation in recent years, with SSL (Secure Sockets Layer) certificates evolving from an optional feature to a fundamental necessity. This shift reflects the growing emphasis on online security and user trust.



The Rise of SSL in Web Hosting

Early Days: SSL as a Premium Feature

In the early 2000s, SSL certificates were primarily used by e-commerce sites and financial institutions. They were often expensive and complex to implement, making them a premium feature offered by hosting providers.

Google's HTTPS Push

A major turning point came in 2014 when Google announced HTTPS as a ranking signal for search results. This move incentivized website owners to adopt SSL certificates to improve their search engine visibility.

Let's Encrypt and Free SSL

The launch of Let's Encrypt in 2016 revolutionized SSL adoption. This non-profit Certificate Authority provided free, automated SSL certificates, making HTTPS accessible to all website owners.

Current Trends in SSL Adoption

SSL as a Standard Offering

Today, most reputable web hosting providers include free SSL certificates with their hosting packages. This shift has made HTTPS the new norm for websites of all sizes and types.

Automated SSL Management

Many hosting companies now offer automated SSL installation and renewal processes. This simplification has removed technical barriers, encouraging widespread adoption.

Browser Warnings

Modern web browsers display prominent warnings for non-HTTPS sites, further driving SSL adoption. This has created a user expectation for secure connections across all websites.

Impact on Web Hosting Industry

Security as a Priority

The standardization of SSL has shifted the focus of hosting providers towards comprehensive security solutions. Many now offer additional security features like malware scanning and DDoS protection.

Performance Optimization

With SSL becoming ubiquitous, hosting providers are focusing on optimizing HTTPS performance. This includes implementing HTTP/2 and exploring newer protocols like QUIC.

Competitive Differentiation

As basic SSL becomes standard, hosting companies are differentiating themselves by offering advanced SSL options, such as wildcard certificates or extended validation (EV) SSL.

Future Outlook

Universal HTTPS

The trend is moving towards a fully encrypted web, with HTTPS becoming the default protocol for all websites.

Enhanced Validation Methods

Future developments may include more sophisticated methods of domain validation and certificate issuance to combat evolving security threats.

Integration with Emerging Technologies

As new web technologies emerge, SSL integration will likely become more seamless, potentially incorporating blockchain or AI for enhanced security and verification.

The journey of SSL from an optional add-on to a standard feature in web hosting reflects the industry's response to growing security concerns and user expectations. As the web continues to evolve, SSL certificates and secure connections will remain a cornerstone of trustworthy online interactions, shaping the future of web hosting and online security.

[What is DMARC?]

What is DMARC?
DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication protocol designed to protect your domain from email spoofing. It helps verify that emails claiming to originate from your domain are indeed sent by you or an authorized sender.  

Why is DMARC Important?

• Enhanced Email Deliverability: Emails with proper DMARC authentication are more likely to reach recipients' inboxes, reducing spam filtering issues.
• Protection Against Phishing: DMARC helps prevent unauthorized use of your domain for phishing attacks.
• Increased Trust: Implementing DMARC demonstrates your commitment to email security, building trust with your recipients.

When to Implement DMARC
While often associated with email marketing platforms like Mailchimp, Constant Contact, or HubSpot, DMARC is equally beneficial for businesses sending emails from their own hosted email servers. If you're concerned about email spoofing or want to improve email deliverability, DMARC is a valuable tool.

Setting Up DMARC
Implementing DMARC involves adding specific records to your domain's DNS settings. This is often performed through your server control panel such as cPanel or Plesk, but could also be through your DNS management at your domain registrar if your nameservers point to them and your DNS is managed there (less common). It's essential to follow the specific instructions provided by your service provider.

Important Considerations:

• Backup Your DNS Records: Before making any changes to your DNS settings, create a backup of your current records. It is sufficient to perform a full domain backup using cPanel or Plesk, but you may also want to screenshot your current records before performing any changes or additions to DNS records for good practice.
• Test Your Emails: After implementing DMARC, closely monitor your email delivery rates for any potential issues.
• Seek Support: If you encounter difficulties, consult your email provider for assistance or open a ticket with us.

By understanding and implementing DMARC, you can significantly enhance your email deliverability trust level, reputation, and security.

Keywords: DMARC, email authentication, email security, email deliverability, domain authentication, DNS, phishing, spam

[Understanding Email Blocklists and Our Commitment to Ensuring Incoming Email Deliverability]

Understanding Email Blocklists and Our Commitment to Ensuring Incoming Email Deliverability

Introduction

As a valued customer, we understand how frustrating it can be when important emails are blocked or marked as spam. This article aims to shed light on why this happens, particularly with emails from major providers like Gmail, Outlook, and Hotmail, and to inform you about the measures we have taken to ensure you receive your emails without interruption.

The following image is an example of what the email sender may receive, informing them of the failure to deliver their message to your domain:



Why Are Emails Being Blocked?

Email blocklists, also known as Real-time Blackhole Lists (RBLs), are used by email servers to identify and block emails from known sources of spam. This helps provide a secure and comfortable experience for users. These blocklists are maintained by independent services such as SpamCop and Spamhaus, which monitor and report spam activity. Those reports are, in turn, used by email servers to know where malicious activity originates.

The Conflict

In recent times, a conflict has emerged between major email providers (like Gmail, Outlook, and Hotmail) and independent blocklist services. Here's why:

1. High Volume of Traffic: Major providers handle a massive volume of email traffic daily. Inevitably, some of this traffic includes spam, phishing attempts, and other undesirable content.
2. Reputation-Based Blocking: Independent blocklist services operate based on domain and origin reputation. When they detect a significant amount of spam originating from a particular provider, they add the provider's IP addresses to their blocklists.
3. Increased Accountability: Traditionally, major providers were often given passes due to their dominance in the email market. However, independent services have recently adopted a stricter stance, holding these providers accountable for the spam originating from their networks.

Our Response and Commitment

We are committed to ensuring that our customers can receive emails from all legitimate sources, including major providers like Gmail, Outlook, and Hotmail. Here are the steps we have taken to address this issue:

1. Whitelisting Known IP Ranges: We have identified and whitelisted the known IP ranges used by major providers. This means that emails from these providers will bypass the blocklist checks, ensuring they reach your inbox.
2. Regular Updates: We regularly update our whitelisted IP ranges to accommodate any changes made by the providers. This helps maintain seamless email deliverability.
3. Continuous Monitoring: Our team continuously monitors email traffic and blocklist reports to identify and address any new issues promptly.

Despite these efforts, occasions do sometimes arise when incoming emails do not make it through. An example of when this may happen is if Gmail adds a new block of sending IP addresses that are not yet accounted for on our end.

What You Can Do

If you experience issues with receiving emails from specific senders, please follow these steps:

1. Report the Issue: Contact our support team with details about the sender and the email in question. This helps us investigate and resolve the issue quickly.
2. Whitelist Specific Senders: If you frequently receive emails from a particular sender, consider adding them to your personal whitelist in your email client or control panel like cPanel or Plesk.
3. Stay Informed: Keep an eye on our knowledgebase/forums for updates and best practices related to email deliverability.

Conclusion

We understand the importance of reliable email communication and are dedicated to providing the best service possible. By taking proactive measures and keeping our customers informed, we aim to minimize disruptions and ensure that you receive all your important emails.

If you have any questions or need further assistance, please do not hesitate to contact our support team. We are here to help!

Kind Regards, 
Support Dept

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By sharing this information, we hope to provide clarity on why email blocking occurs and reassure you of our commitment to resolving these issues effectively. Thank you for choosing our services!

[Why SnappyMail?]

Dear HostNed Members,

We are thrilled to announce that we've upgraded our webmail service from Rainloop Webmail to SnappyMail on our members' apps page at https://apps.hostned.com/.

Why SnappyMail?

SnappyMail comes packed with amazing features designed to enhance your email experience:

• Modern and Intuitive Interface: SnappyMail offers a sleek, user-friendly design that makes managing your emails a breeze.
  
• High Performance: Enjoy faster loading times and a more responsive interface.
  
• Advanced Security: SnappyMail is built with the latest security protocols to keep your emails safe.
  
• Enhanced Search Capabilities: Quickly find the emails you need with improved search functionality.
  
• Customisable Layout: SnappyMail is preconfigured for horizontal message preview, making it perfect for widescreen desktop users. This feature allows you to view your messages side-by-side with your inbox, improving efficiency and ease of use.
  

SnappyMail vs. Roundcube

Many of you may be familiar with Roundcube, another popular webmail client. Here's how SnappyMail stacks up:

• User Interface: Both SnappyMail and Roundcube have user-friendly interfaces, but SnappyMail offers a more modern and streamlined design.
  
• Performance: SnappyMail provides faster load times and a more responsive experience compared to Roundcube.
  
• Security: While both clients prioritize security, SnappyMail incorporates the latest protocols to ensure your emails are even more secure.
  
• Search Functionality: SnappyMail features enhanced search capabilities, making it easier to find specific emails quickly.
  
• Customisation: SnappyMail's preconfigured horizontal message preview is particularly beneficial for widescreen desktop users, a feature not available in Roundcube. Additionally you can choose from various light and dark themes and even set your own background image!
  

How to Access SnappyMail

To use SnappyMail, you must be a HostNed member. If you're interested in accessing this fantastic new webmail service, simply open a support ticket requesting your domain to be allowed, and our team will set it up for you at no additional charge.

We believe SnappyMail will significantly improve your email management experience, and we are excited for you to try it out!

Happy emailing,
The HostNed Team

We are excited to announce a new addition to our Resources page: a powerful Password Generator! You can now create strong, secure passwords for any of your HostNed services, including your control panel, emails, WordPress administrators, and more.

Creating a strong password is essential for maintaining the security of your accounts, and our new Password Generator makes it easy. Simply visit the Resources page, use the tool to generate a robust password, and enhance the security of your HostNed services.

We are committed to providing you with the best tools and resources to ensure your online safety and a smooth hosting experience.


Happy Computing, 
The HostNed Team

[FrontPage Server Extensions - Where Are They Now?]

FrontPage Server Extensions - Where Are They Now?

In the realm of web development, the late 1990s and early 2000s were like the wild west: uncharted, exciting, and full of quirky characters. Among these characters was a star that shone brightly for a time before gracefully exiting the stage: Microsoft FrontPage Server Extensions. Once a household name for web designers, FrontPage Server Extensions are now the stuff of internet folklore. But like the stars of your favourite "Where Are They Now?" TV series, they have a story worth revisiting—complete with a few chuckles along the way.

The Meteoric Rise

FrontPage Server Extensions burst onto the scene in the mid-1990s, introduced by Microsoft alongside their web design software, Microsoft FrontPage. It was like the George Clooney of web tools: everyone wanted it. The goal was to make web development accessible to everyone, even those who thought HTML was a new brand of cereal. The extensions provided the necessary functionality to support the FrontPage editor, enabling features like hit counters, form handling, and page search capabilities—all the bells and whistles your Geocities page could ever dream of.

During its heyday, FrontPage Server Extensions were beloved by small business owners, hobbyists, and anyone looking to create and manage a website without delving into the dark arts of coding. It was a time when the internet was still in its formative years, and tools like FrontPage made it possible for countless individuals to stake their claim on the World Wide Web. Ah, the memories of glittery text and dancing baby GIFs!

The Inevitable Decline

As the internet matured (like a fine wine or, in some cases, a questionable cheese), newer technologies and development practices began to outpace the capabilities of FrontPage Server Extensions. The rise of content management systems (CMS) like WordPress, Joomla, and Drupal offered more robust and flexible solutions for website management. It was like going from a bicycle with training wheels to a sleek, high-speed motorcycle.

In 2006, Microsoft announced the discontinuation of FrontPage, replacing it with Microsoft Expression Web and SharePoint Designer. While these new tools offered more advanced features, they marked the end of the road for FrontPage Server Extensions. By 2013, Microsoft officially ended support for these extensions, leaving many to wonder: what happened to the once-ubiquitous tool?

Where Are They Now?

Today, FrontPage Server Extensions are a fond memory—a reminder of a simpler, and slightly glitterier, time in web development. However, their legacy lives on in various ways:

• Educational Tools: In some educational settings, FrontPage and its server extensions are still used to teach the basics of web development. Their straightforward, visual approach provides a gentle introduction to website creation for beginners. Imagine explaining to kids today that we once used floppy disks—they'd probably think it was some kind of ancient relic.
  
  
• Open Source Projects: A few open-source projects have emerged to replicate the functionality of FrontPage Server Extensions. These projects aim to provide a modern alternative for those who still prefer the simplicity and ease of use that FrontPage offered. It's like those fan-made sequels to your favourite 80s movies—heartwarming, but not quite the same.
  
  
• Influence on Modern Tools: The user-friendly ethos of FrontPage has influenced many modern web development tools and platforms. Drag-and-drop website builders like Wix, Weebly, and Squarespace owe a nod to FrontPage for pioneering the concept of making web development accessible to non-developers. FrontPage walked so these tools could run.
  

Conclusion

FrontPage Server Extensions may have faded from the forefront of web development, but their impact on the industry is undeniable. They democratized website creation, enabling countless individuals to establish their online presence. As we look back on their journey, it's clear that while the technology may have changed, the spirit of innovation and accessibility that FrontPage embodied continues to shape the web development landscape today.

So, as we bid farewell and reminisce about the golden days of FrontPage Server Extensions, we appreciate their role in the evolution of the internet. They may no longer be the stars they once were, but their legacy endures, reminding us of a time when the web was a frontier waiting to be explored by anyone with a vision, a bit of software, and a penchant for glitter text.

[https://my.hostned.com/ce/]

How Do I Contact Support?

At HostNed, we understand the importance of prompt and efficient support. That's why we've made it easy for you to reach out to our expert support team whenever you need assistance.

To contact our support, simply log in to your HostNed Client Area at https://my.hostned.com/ce/. This powerful client portal provides a centralized location for managing your hosting services and accessing our support and billing systems.

Once logged in, follow these steps to open a new support ticket:

• Click on the "Support" tab in the top navigation menu.
  
• Select "Submit a Request" from the dropdown menu.
  
• Choose the appropriate department for your issue (e.g., Billing, Technical Support, etc.).
• Provide a descriptive subject and detailed explanation of your problem or query.
  
• Attach any relevant files or screenshots that could help our team better understand and resolve your issue.
• Click "Submit" to open your new support ticket.
  

Our dedicated support team monitors incoming tickets around the clock, ensuring prompt response times. You'll receive email notifications keeping you updated on the status of your ticket, including any responses or requests for additional information from our support staff.

At HostNed, we're committed to providing exceptional service and ensuring your hosting experience is smooth and hassle-free. We get you the answers straight away, so there is no needless back-and-forth. Support is not outsourced nor are you directed to AI chat bots. We are real help that is helpful.

Don't hesitate to reach out to our support team whenever you need assistance – we're here to help!