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FAQs & KNOWLEDGEBASE => Email & Webmail => Topic started by: Dynaweb on May 19, 2017, 01:11:17 pm

Title: What is the policy for the email Spam folder?
Post by: Dynaweb on May 19, 2017, 01:11:17 pm
Your hosting includes email with advanced SPAM filtering like Apache Spamassassin. This is controlled by you from your hosting Control Panel (Cpanel or Plesk).

An optimally configured IMAP mailbox enables a Spam email folder called "Spam" where detected SPAM messages are sent to. This keeps your Inbox clean and SPAM-Free :)

Our policy for Spam folders is to automatically delete messages therein after 7 days. This allows you ample time to scan the Spam folder periodically for possible False Positives, or messages that should not be there.