HostNed Community

FAQs and KNOWLEDGEBASE => Support => Topic started by: Dynaweb on February 21, 2011, 07:04:13 PM

Title: What is a support ticket and how do I open one?
Post by: Dynaweb on February 21, 2011, 07:04:13 PM
What is a support ticket and how do I open one?

A support ticket where you submit a request for technical support.  It is our primary method of support for issues that are not public (addressed here in the Community).  You can use it for sales and general questions as well.

To open a support ticket, go to myHostNed (https://my.hostned.com) and log in there.  In the SUPPORT section choose SUBMIT TICKET.